MORNING PROPERTY PTY LTD
PRIVACY POLICY & COLLECTION NOTICE
ABN: 65 169 132 923
Effective Date: 3 November 2026
Version: 1.0
Website: www.morningproperty.com.au
1. Introduction
Morning Property Pty Ltd (referred to in this policy as Morning Property, we, us or our) respects the privacy of individuals and is committed to protecting personal information collected in connection with our real estate agency services.
We provide services including residential property sales, leasing, property management and strata management throughout New South Wales.
This Privacy Policy & Collection Notice explains how we collect, hold, use, disclose, protect, retain and dispose of personal information.
It applies to prospective and existing tenants, landlords, vendors, purchasers, strata lot owners, residents, contractors, service providers, website visitors and other individuals who interact with our agency.
We aim to comply with all applicable privacy and property legislation, including:
Privacy Act 1988 (Cth) and the Australian Privacy Principles, to the extent applicable.
Residential Tenancies Act 2010 (NSW) and associated regulations.
Property and Stock Agents Act 2002 (NSW) and associated regulations.
Strata Schemes Management Act 2015 (NSW) and associated regulations.
Anti-Discrimination Act 1977 (NSW).
Spam Act 2003 (Cth).
Other applicable Commonwealth and New South Wales legislation.
This policy is publicly available on our website and may be provided upon request.
2. Personal Information We Collect
Depending on the services requested, Morning Property may collect personal information reasonably necessary to perform our business functions.
This may include:
Personal and contact information
Full name.
Residential and postal address.
Telephone numbers and email addresses.
Date of birth, where reasonably necessary and legally permitted.
Identification details, where legally permitted or required.
Details of authorised representatives.
Residential tenancy information
Rental application information.
Current and previous residential addresses.
Rental and payment history.
Employment and income information relevant to a tenancy application.
Contact details of nominated referees.
Tenancy agreements and related correspondence.
Rental payments, bond information and transaction records.
Maintenance requests, property inspection records and tenancy-related communications.
Property sales information
Property ownership information.
Vendor and purchaser contact details.
Property enquiries and offers.
Contract-related information.
Auction registration information where legally required.
Transaction and settlement-related correspondence.
Strata management information
Lot ownership and resident information.
Strata roll details.
Levy and payment records.
Meeting notices, voting records and minutes.
Maintenance requests and building-related correspondence.
Complaints, by-law matters and compliance records.
Contractor and insurance information.
Financial information
Payment and refund details.
Information necessary for trust account administration.
Relevant invoices, statements and accounting records.
Financial transaction information required for authorised agency activities.
Electronic and website information
Online enquiries and submitted forms.
Electronic correspondence.
Website usage and technical information where collected.
We will not routinely collect information that is irrelevant or excessive for the purpose for which it is requested.
3. Sensitive Information
Sensitive information includes certain categories of information protected under applicable privacy legislation, such as health information, racial or ethnic origin, religious beliefs and political opinions.
Morning Property does not ordinarily require sensitive information to assess residential tenancy applications or provide general real estate services.
Where sensitive information is reasonably necessary for a lawful purpose, it will be collected and handled in accordance with applicable legislation, including consent requirements where relevant.
We do not use protected personal characteristics as a basis for unlawful discrimination.
4. How We Collect Personal Information
Morning Property generally collects personal information directly from individuals through:
Residential tenancy applications.
Property inspection registrations.
Sales and property management agreements.
Strata records and correspondence.
Telephone calls, emails and written communications.
Website enquiries and electronic forms.
Property transactions and authorised meetings.
Where reasonably necessary and permitted by law, we may also obtain information from:
Nominated landlords and property managers.
Nominated employers and referees.
Property owners and authorised representatives.
Solicitors, conveyancers, accountants and financial advisers.
Insurers, contractors, valuers and other service providers.
Government authorities and public registers.
Lawfully operated residential tenancy databases.
Where notification or consent is required, Morning Property will comply with those requirements.
5. Residential Tenancy Applications
Morning Property collects personal information from prospective tenants for the purpose of assessing residential tenancy applications.
Information may be used to assess:
Relevant rental history.
Capacity to meet rental payment obligations.
Previous tenancy references.
Employment or other income information provided by the applicant.
Information reasonably relevant to fulfilling tenancy obligations.
We will only request information and supporting documentation that is reasonably necessary and legally permitted.
Morning Property does not charge unlawful tenancy application or background-check fees.
We will not require prospective tenants to provide information or documents that are prohibited by NSW residential tenancy legislation.
Where a prescribed residential tenancy application form is legally required, Morning Property will use that form.
Applicants may provide reasonable alternative evidence where appropriate and consistent with applicable legislation.
6. Identification Verification
Morning Property may verify an individual's identity where reasonably necessary or legally required.
This may occur in connection with:
Residential tenancy applications at the stage permitted by law.
Property ownership verification.
Property sales and auction registration.
Financial transactions.
Other lawful agency functions.
We aim to minimize the collection and retention of identification documents.
Where appropriate, identity may be verified by sighting acceptable identification without retaining a complete copy.
We will comply with any applicable statutory restrictions on requesting, copying or retaining identification documents.
7. Tenant Reference Checks
Where authorised and legally permitted, Morning Property may contact nominated third parties to verify information relevant to a residential tenancy application.
These parties may include:
Current and previous landlords.
Current and previous property managers.
Nominated employers.
Personal or professional referees nominated by the applicant.
Reference checks may relate to rental payment history, tenancy obligations, employment information and other matters reasonably relevant to assessing the application.
Acceptance of this Privacy Policy does not constitute unrestricted consent to contact unrelated third parties or collect irrelevant information.
Where express authorisation is required, it will be obtained separately through the applicable tenancy application or consent process.
8. Residential Tenancy Databases
Morning Property may access or use residential tenancy databases where permitted by law.
We will comply with applicable NSW requirements governing database enquiries, notifications, listings, accuracy, access, correction and removal of information.
Information will not be listed on a residential tenancy database unless the applicable statutory conditions have been satisfied.
Individuals may request information concerning relevant tenancy database records and seek correction or removal where permitted by law.
9. Property Management
Morning Property may collect, use and disclose personal information to:
Prepare and administer residential tenancy agreements.
Collect rent and other authorised payments.
Administer rental bonds.
Arrange repairs and maintenance.
Coordinate lawful property inspections.
Communicate with tenants, landlords and contractors.
Manage tenancy breaches, disputes and termination processes.
Arrange insurance and related property services.
Meet statutory and regulatory obligations.
Relevant information may be disclosed to landlords, authorised contractors, insurers, professional advisers and authorities where reasonably necessary and lawful.
10. Property Sales and Purchases
Personal information may be collected, used and disclosed to:
Verify property ownership.
Prepare and administer sales agency agreements.
Advertise and market properties.
Respond to property enquiries.
Arrange inspections and auctions.
Register auction bidders where required by law.
Communicate offers and negotiate property transactions.
Coordinate contracts and settlement-related matters.
Liaise with solicitors, conveyancers, financial institutions and authorised representatives.
Comply with applicable legal obligations.
11. Property Inspections and Auctions
Morning Property may collect contact and identification information where reasonably necessary and lawful to arrange property inspections, communicate with interested parties, maintain property security and comply with auction registration requirements.
The information collected will depend on the purpose of the inspection or auction and applicable legislation.
We will not impose identification or information-collection requirements on prospective residential tenants where those requirements are prohibited by NSW law.
12. Strata Management
Where Morning Property is appointed as a strata managing agent, personal information may be collected, used and disclosed to perform authorised strata management functions.
These functions may include:
Maintaining strata rolls and statutory records.
Issuing levy notices and managing payments.
Preparing meeting notices, agendas and minutes.
Administering meetings and voting procedures.
Coordinating repairs and maintenance.
Managing insurance and contractor arrangements.
Addressing complaints and by-law matters.
Maintaining compliance and building-related records.
Communicating with lot owners, residents, strata committees and owners corporations.
Certain strata records may be available for inspection by persons legally entitled to access them.
Morning Property will handle these requests in accordance with applicable strata legislation and privacy requirements.
13. Financial and Trust Account Administration
Morning Property may collect and use financial information reasonably necessary to administer:
Rental payments and disbursements.
Property sale deposits.
Refunds and authorised transactions.
Strata levies and payments.
Trust accounts and reconciliations.
Invoices, statements and accounting records.
Where reasonably necessary and lawful, relevant information may be disclosed to financial institutions, payment processors, accountants, auditors, property owners, owners corporations and regulatory authorities.
Financial information will be handled in accordance with applicable trust accounting, recordkeeping and privacy requirements.
14. Disclosure of Personal Information
Morning Property may disclose personal information where reasonably necessary and lawful to:
Property owners, landlords and vendors.
Purchasers and authorised representatives.
Nominated referees and managing agents.
Solicitors, conveyancers, accountants and auditors.
Contractors and maintenance providers.
Insurers and insurance advisers.
Strata committees and owners corporations.
Financial institutions and payment processors.
Government departments and regulatory authorities.
Courts, tribunals and law enforcement agencies.
Authorised information technology and document storage providers.
Residential tenancy database operators where legally permitted.
We take reasonable steps to limit disclosures to information necessary for the relevant purpose.
Morning Property does not sell residential tenancy applicants' personal information to unrelated third parties for marketing purposes.
15. Information About Other Individuals
Where an individual provides personal information about another person, such as a referee, authorised representative or emergency contact, they should ensure they have an appropriate basis for providing that information.
Where reasonably practicable, they should inform the other person that their information may be provided to Morning Property.
Morning Property will handle such information in accordance with applicable privacy requirements.
16. Consequences of Not Providing Personal Information
Individuals may choose not to provide personal information requested by Morning Property.
However, where information is reasonably necessary or legally required to provide a service, failure to provide it may prevent or delay that service.
For example, we may be unable to:
Complete a lawful residential tenancy assessment.
Verify property ownership.
Prepare certain agreements.
Register an auction bidder.
Process authorised financial transactions.
Perform certain property management or strata management functions.
Morning Property will not require information that it is prohibited from collecting or reject a tenancy application solely because an applicant declines to provide information that cannot lawfully be required.
17. Website, Cookies and Online Services
Morning Property's website and associated service providers may collect technical information necessary for website functionality, security, performance monitoring and service delivery.
Depending on the technology used, this may include:
IP address.
Browser and device information.
Pages visited.
Date and time of access.
Referring websites.
Website enquiries and form activity.
Cookies and related website usage information.
Individuals may be able to manage cookies through their browser settings. Disabling certain cookies may affect website functionality.
Our website may contain links to third-party websites. These websites may operate under separate privacy policies.
Individuals should review the privacy practices of external websites before providing personal information.
18. Information Storage and Third-Party Technology
Morning Property stores and manages personal information through its internal office systems and Australian-based software platforms used for real estate, property management, leasing, sales and strata management operations.
Personal information may be held in electronic form or in physical records maintained at our business premises.
Access is restricted to authorised personnel and service providers who require information for legitimate business purposes.
Morning Property takes reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification and disclosure.
Australian-based software providers may use cloud infrastructure, subcontractors or support services located outside Australia.
Morning Property does not intentionally disclose personal information to overseas recipients as part of its ordinary business operations. However, the use of Australian-based software does not necessarily mean that all information is stored or accessed exclusively within Australia.
Where overseas disclosure occurs, Morning Property will comply with applicable Australian privacy requirements.
We take reasonable steps to assess the privacy and security arrangements of service providers handling personal information on our behalf.
19. Rental Application Assessment and Automated Decision-Making
Morning Property assesses residential tenancy applications manually through its authorised personnel.
Decisions concerning prospective tenants are made through human assessment of information lawfully collected during the application process, including relevant rental history, financial capacity and authorised reference checks.
Morning Property does not use artificial intelligence or automated decision-making systems to independently approve or reject residential tenancy applications.
Electronic property management and administrative software may be used to record, organise and process information, but such systems do not replace human decision-making in the approval or rejection of rental applications.
All assessments are subject to applicable NSW residential tenancy, privacy and anti-discrimination legislation.
20. Direct Marketing and Communications
Morning Property may communicate with individuals about property listings, market updates and agency services where permitted by law.
We comply with applicable privacy and electronic marketing legislation.
Where required, marketing communications will contain an unsubscribe or opt-out mechanism.
Individuals may request that Morning Property stop sending direct marketing communications by contacting our office.
Information collected solely for residential tenancy application assessment will not be used for unrelated marketing without a lawful basis.
21. Information Security
Morning Property takes reasonable steps to protect personal information against misuse, interference, loss, unauthorised access, modification and disclosure.
Security measures may include:
Password-protected electronic systems.
Multifactor authentication where available.
Restricted access for authorised personnel.
Secure physical and electronic document storage.
Staff confidentiality procedures.
Secure document transmission and disposal.
Appropriate management of third-party software providers.
Internal privacy procedures and staff training.
We review security arrangements as reasonably necessary.
22. Retention, Destruction and De-identification
Morning Property retains personal information for as long as reasonably necessary for a lawful purpose or as required or authorised by applicable legislation.
The retention period may depend on the nature of the information, the services provided, applicable statutory recordkeeping requirements and any legitimate ongoing legal or administrative need.
Information relating to unsuccessful residential tenancy applications will be securely deleted or de-identified when no longer required, subject to applicable statutory requirements.
Information relating to successful applicants may be retained as reasonably necessary to establish, administer and manage the tenancy and meet applicable legal obligations.
Where information is no longer required and retention is not legally necessary, Morning Property will take reasonable steps to securely destroy or de-identify it.
Any mandatory retention, deletion or destruction requirements applying under NSW residential tenancy privacy legislation will be observed.
23. Data Breaches
Where Morning Property becomes aware of a suspected or actual data breach involving personal information, we will take appropriate steps to:
Identify and contain the incident.
Assess the information affected and potential risks.
Investigate the circumstances.
Take reasonable corrective measures.
Notify affected individuals and relevant authorities where required by law.
Review procedures to reduce the risk of recurrence.
Where the Notifiable Data Breaches scheme applies, Morning Property will comply with its assessment and notification requirements.
24. Access to and Correction of Personal Information
Individuals may request access to personal information held by Morning Property about them.
Individuals may also request correction of information that is inaccurate, out of date, incomplete, irrelevant or misleading.
Requests may be submitted to:
Morning Property may take reasonable steps to verify the identity or authority of a person making a request.
Requests will be considered in accordance with applicable legislation.
Where access or correction is lawfully refused or restricted, we will provide an appropriate explanation and information about available complaint options.
25. Privacy Complaints
Individuals who believe Morning Property has mishandled their personal information may submit a complaint to our office.
Privacy Contact: Licensee in Charge
Email: admin@morningproperty.com.au
Telephone: (02) 8677 7163
Morning Property will acknowledge and investigate complaints within a reasonable period.
We aim to provide a substantive response within 30 days where reasonably practicable.
Where additional time is required, we will endeavour to advise the complainant.
Where the Australian Privacy Principles apply and an individual remains dissatisfied after allowing Morning Property a reasonable opportunity to respond, they may contact the Office of the Australian Information Commissioner.
Office of the Australian Information Commissioner
Website: www.oaic.gov.au
Telephone: 1300 363 992
Other complaint or dispute resolution avenues may be available depending on the nature of the matter.
26. Anonymity and Pseudonymity
Where practicable and lawful, individuals may make general enquiries without identifying themselves or may use a pseudonym.
However, identification may be necessary for certain services, including entering into tenancy agreements, verifying property ownership, processing transactions and complying with statutory obligations.
Morning Property will only require identification where reasonably necessary or legally required.
27. Business Transfers and Restructuring
If Morning Property undergoes a lawful sale, merger, restructuring or transfer of part or all of its business, relevant personal information may be disclosed to prospective purchasers, successor businesses and authorised professional advisers where reasonably necessary and permitted by law.
Appropriate confidentiality, security and privacy safeguards will apply.
28. Changes to This Privacy Policy
Morning Property may update this Privacy Policy & Collection Notice to reflect changes in legislation, regulatory requirements, technology, business operations or information-handling practices.
The current version will be made available on our website or upon request.
Where appropriate or legally required, individuals will be notified of material changes.
Changes to this policy do not automatically constitute consent to new information-handling practices where separate consent is required by law.
29. Contact Morning Property
Morning Property Pty Ltd
ABN: 65 169 132 923
Privacy Contact: Licensee in Charge
Office Address: 11 William Street, Fairfield NSW 2165
Telephone: (02) 8677 7163
Email: admin@morningproperty.com.au
Website: www.morningproperty.com.au
Privacy Policy: www.morningproperty.com.au/privacy-policy
All privacy enquiries, requests for access to or correction of personal information, and privacy complaints may be directed to Morning Property using the contact details above.
RESIDENTIAL TENANCY APPLICATION — PRIVACY COLLECTION NOTICE
Morning Property Pty Ltd
Morning Property Pty Ltd collects personal information from prospective tenants to assess residential tenancy applications, verify relevant information and communicate with applicants.
Information collected may include personal contact details, residential history, employment or other income information, rental history and nominated referee details, to the extent reasonably necessary and legally permitted.
Where authorised and permitted by law, Morning Property may contact nominated landlords, managing agents, employers and referees to verify relevant application information.
Information may be disclosed to the property owner, authorised agency personnel, relevant service providers and residential tenancy database operators where reasonably necessary and lawful.
If an application is approved, relevant information may also be used to prepare and administer the residential tenancy agreement.
Applicants may request access to or correction of their personal information by contacting Morning Property.
Personal information is stored through our internal office systems and Australian-based software platforms and is handled, retained and disposed of in accordance with applicable legislation and Morning Property's Privacy Policy.
Applicants are not required to provide information that Morning Property is prohibited from collecting.
Any express authorisation required for reference checks will be obtained separately through the relevant application or consent process.
Submission of a residential tenancy application does not guarantee approval or create a residential tenancy agreement.
Full Privacy Policy: www.morningproperty.com.au/privacy-policy
Privacy Enquiries: admin@morningproperty.com.au
Telephone: (02) 8677 7163
Morning Property Pty Ltd
Professional Real Estate, Property Management and Strata Services
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